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,Are you tired of not being able to keep track of customer interactions? Do you find it difficult to build …
Course Duration
Lifetime Access
Last Updated
25 April 2025
Students Enrolled
234
Total Video Time
5 hours, 5 minutes
Course Level
4.9
Original price was: £45.00.£21.99Current price is: £21.99.
Description
,Are you tired of not being able to keep track of customer interactions? Do you find it difficult to build better connections? If so, our CRM Course is just what you need to expand your business and improve your interactions with customers!
CRM Course Details
Research shows that companies with an effective CRM see a significant increase in customer satisfaction and loyalty. Thus, taking our course can be highly advantageous for you and your business! Our CRM training will teach you how to manage and assess client interactions using CRM software. You will also discover other communication methods that you might employ. You will also learn how to increase revenue and improve client happiness, You will, therefore, be able to improve business performance and create lasting client relationships. So, why wait? Enrol in our CRM course today and guide your business to success!Benefits of the CRM Course
Know Your Customers Better:
You will learn how to keep track of what your customers like and need from this course. This means you can give them a better experience every time.Keep Customers Coming Back:
This training will teach you simple techniques for making consumers feel satisfied and heard. As a result, they are more inclined to stick with your firm.Make Smart Choices:
This course will show you how to read customer data and what it means. Therefore, you can make better decisions for your team or business.Better Job Opportunities:
CRM is used in many companies today. Hence, having this skill can help you get more job offers or grow in your current job.
CRM Course Learning Outcomes
The following are the learning objectives for the CRM course:- A Brief Overview of CRM
- The evolution of CRM
- Recognise the strategies used in CRM
- CRM Components
- CRM's Benefits for Businesses
- Familiarity with the customer database
- Using CRM to Handle Client Concerns
- Techniques for Building and Maintaining Customer Relationships
- Upselling and Cross-Selling Methods
- The Importance of CRM to an Organisation
- The Importance of CRM's Customer Feedback
- Issues in CRM
Who is the CRM Training for?
This CRM course can be useful for a wide range of people. However, it may be of more relevance to:- Sales Professionals
- Customer Service Representatives
- Entrepreneurs
- HR Managers
Why Choose CRM Training from Us?
- Self-paced flexibility: Study whenever and wherever it suits you.
- Guarantee of quality: Among the best CRM courses in the UK.
- Easy-to-Use Materials: High-quality materials that make learning easy.
- Expert-Crafted Lessons: Learn from professionals in the field who designed the course.
- Assess your knowledge:Module quizzes that will help you track your progress.
- Instant Quiz Results: Get immediate feedback on your answers.
- Round-the-Clock Support: Access help anytime via chat, phone, or email.
- Acknowledge your success: You will receive a free PDF certificate when you finish.
CRM Training Requirements
There are no formal qualifications needed for this course, making it open to everyone, no matter their background or experience. However, to get the best learning experience, we suggest the following:- English proficiency: Clear communication is important. You should have a good knowledge of English to understand the material and take part in discussions.
- Motivation and self-discipline: Success requires a strong dedication to learn and the ability to work independently. Stay committed and bring your enthusiasm to your studies.
- Basic computer skills: You need computers and internet platforms to access course materials. You don't require advanced abilities; only the fundamentals will suffice.
- Age requirement: This course is open to students of all ages, but students must be at least 16 years old to ensure a conducive learning atmosphere.
Assessment Method
After each module, you will take an automated multiple-choice quiz. You must score at least 60% to unlock the next module. Completing all modules this way will make you eligible to request your certification.Certification
Once you successfully complete the MCQ or assignment assessment, you will receive a Certificate of Completion from Training Tale, showcasing your professional growth. The certificate is available as a free downloadable PDF, and you can request a printed copy for £13.99, which will be delivered via courier.Career Path
- Customer Service Representative: £21,000 - £39,000 per year
- Sales Representative: £22,100 - £41,300 per year
- Marketing Specialist: £25,400 - £47,300 per year
- Business Development Manager: £28,300 - £52,400 per year
- CRM System Administrator: £31,200 - £58,500+ per year
Curriculum
-
- Module 01: Introduction to Customer Relationship Management (CRM) 00:35:00
- Module 01 Final Quiz Exam – Introduction to Customer Relationship Management (CRM) 00:10:00
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- Module 02: CRM Fundamentals 00:25:00
- Module 02 Final Quiz Exam – CRM Fundamentals 00:10:00
- Module 03: CRM Strategies 00:40:00
- Module 03 Final Quiz Exam – CRM Strategies 00:10:00
- Module 05: CRM Databases 00:30:00
- Module 05 Final Quiz Exam – CRM Databases 00:10:00
- Module 07: Handling Customer Complaints 00:20:00
- Module 07 Final Quiz Exam – Handling Customer Complaints 00:10:00
Study Method : Online.
Support : 24/7 Support.
Course Access : Lifetime.
PDF Certificate: CPD Certified.
Guarantee : 14 day Money Back.
Original price was: £45.00.£21.99Current price is: £21.99.
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Course Reviews
★★★★★
Top Course Enroler
Training Tale give me a good learning experience. This platform is a great resource for anyone looking to improve their knowledge or make a career change.
★★★★★
Top Course Enroler
I didn’t expect to enjoy online learning so much, but this platform surprised me. The lessons are super engaging, and the study materials are top-notch.
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Top Course Enroler
I’ve tried a lot of online learning platforms, but this one is the best. The videos, quizzes, and tasks are amazing. I’m genuinely impressed!
★★★★★
Top Course Enroler
I love the flexibility to learn at my own pace. The 24/7 access and diverse course options make it perfect for busy learners like me.
★★★★★
Top Course Enroler
I found the course engaging and informative. The content was well-structured and covered both the basics and more advanced topics.
