Diploma in Medical Receptionist and Secretary




Do you have a passion for helping others? Do you want to contribute to a healthcare environment? If so, this medical receptionist course is the perfect fit for you!

Training Tale is a well-known website in the UK that provides various types of courses. In addition, these courses help individuals learn and develop new skills. This medical receptionist course is one of them. Medical receptionists play a crucial role in maintaining a smooth-running medical office and ensuring a positive experience for all patients.

So, if you want to provide patients with excellent care and support healthcare staff, then this medical receptionist course is the ideal course for you!

This medical receptionist course will teach you all the skills and knowledge you need to excel as a medical receptionist. Moreover, you will gain a thorough understanding of medical terminology, appointment management, and more. After finishing this course, you will be qualified to work in various healthcare settings, including clinics, hospitals, doctor’s offices, and so on.

Furthermore, this course offers flexible learning options, allowing you to easily manage your coursework along with other existing commitments. Our dedicated support team is also available 24/7 to answer your questions and support you throughout your learning journey.

Learning Outcomes of Medical Receptionist Course

Upon taking this medical receptionist course, the learner will be able to:

  • Understand medical language and successfully interact with patients and healthcare providers.
  • Maintain electronic medical records, manage patient data, and arrange appointments.
  • Prove your ability to do administrative activities such as billing, coding, and insurance processing.
  • Understand the significance of patient privacy and confidentiality, as well as HIPAA rules.
  • Improve your customer service abilities to provide a great patient experience.
  • Work as a part of a team, contributing to the seamless running of a medical institution.
  • Make good use of technology. Such as electronic health records, scheduling software, and other applicable tools.
  • Recognize medical ethical and legal difficulties of medical receptionist and secretary positions.

Course Curriculum

At Training Tale, we take great care to provide high-quality training content and modules for you that are both instructive and of interest to learners. Our skilled educators cover all aspects of the course, giving students a solid foundation for their future careers. So, here are the curriculums crafted by our experts with you in mind that cover everything you need to know.

  • Module 1: The National Health Service
  • Module 2: Patient (Customer) Care
  • Module 3: Communication
  • Module 4: Law, Ethics and Medicine
  • Module 5: Health & Safety in a Clinical Environment
  • Module 6: Practical Reception Skills in General Practice
  • Module 7: The Hospital Service
  • Module 8: Private Medicine
  • Module 9: Forms, Fees and Finances in General Practises
  • Module 10: Using Information Technology
  • Module 11: Medical Terminology and Clinical Aspects
  • Module 12: Audit, Health Economics And Ensuring Quality For The Medical Receptionist And Secretary
  • Module 13: Complementary Medicine

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