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This Level 2 Diploma in Business Administration course will help you understand teamwork concepts, dispute resolution strategies and provide support and constructive feedback to coworkers. Along with that, you will be responsible for –

  • Planning and managing personal and professional performance,
  • Workloads
  • Priorities 
  • Utilising time management tools and strategies to assist the company in meeting its operational goals.

The Level 2 Diploma in Business Administration course covers communication in a business environment, principles of providing administrative services, managing personal performance and development, preparing text from notes using touch typing, maintaining and issuing stationery and supplies, administering the recruitment and selection process, and contributing to the development and implementation of an information system.

Learning Outcomes

After completing this course, the learner will be able to:

  • Know how to communicate in a business environment.
  • Gain a solid understanding of the principles of business document production and information management.
  • Gain extensive skills in developing working relationships with colleagues.
  • Gain an in-depth understanding of employer organizations.
  • Enhance communication and performance skills in a business environment.
  • Manage personal and professional development.
  • Know how to work safely in a business environment.

Who is Diploma  in Business Administration course for?

This course is ideal for learners who work in business and administration and want to improve their knowledge and skills in various work environments and sectors. It forms the knowledge and competency requirements of the Intermediate Apprenticeship Framework in Business Administration.

Why Choose Level 2 Diploma in Business Administration Course from Us

  • Self-paced course, access available from anywhere.
  • Easy to understand, high-quality study materials.
  • Course developed by industry experts.
  • MCQ quiz after each module to assess your learning.
  • Automated and instant assessment results.
  • 24/7 support via live chat, phone call or email.
  • Free PDF certificate as soon as completing the course.

Entry Requirement for Level 2 Diploma in Business Administration

There are no specific requirements for this course because it does not require any advanced knowledge or skills.

Students who intend to enrol in this course must meet the following requirements:

  • Good command of the English language
  • Must be vivacious and self-driven
  • Basic computer knowledge
  • A minimum of 16 years of age is required

Assessment Method

After completing each module of the Level 2 Diploma in Business Administration, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.

Certification

After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.

Career Path

This Level 2 Diploma in Business Administration qualification will increase your chances of obtaining long-term employment and progressing to the following job roles:

  • Administration Assistant
  • Business Support team member
  • Junior/Apprentice Secretary
  • Junior/Apprentice Personal Assistant

Course Curriculum

Module 01: Communication in a Business Environment
Module 01: Communication in a Business Environment 00:50:00
Module 01 Final Quiz Exam – Communication in a Business Environment 00:10:00
Module 02: Principles of Providing Administrative Services
Module 02: Principles of Providing Administrative Services 00:25:00
Module 02 Final Quiz Exam – Principles of Providing Administrative Services 00:10:00
Module 03: Principles of Business Document Production and Information Management
Module 03: Principles of Business Document Production and Information Management 00:55:00
Module 03 Final Quiz Exam – Principles of Business Document Production and Information Management 00:10:00
Module 04: Understand Employer Organisations
Module 04: Understand Employer Organisations 00:20:00
Module 04 Final Quiz Exam – Understand Employer Organisations 00:10:00
Module 05: Manage Personal Performance and Development
Module 05: Manage Personal Performance and Development 00:50:00
Module 05 Final Quiz Exam – Manage Personal Performance and Development 00:10:00
Module 06: Develop Working Relationships with Colleagues
Module 06: Develop Working Relationships with Colleagues 00:15:00
Module 06 Final Quiz Exam – Develop Working Relationships with Colleagues 00:10:00
Module 07: Manage Diary Systems
Module 07: Manage Diary Systems 00:15:00
Module 07 Final Quiz Exam – Manage Diary Systems 00:10:00
Module 08: Produce Business Documents
Module 08: Produce Business Documents 00:20:00
Module 08 Final Quiz Exam – Produce Business Documents 00:10:00
Module 09: Health and Safety in a Business Environment
Module 09: Health and Safety in a Business Environment 00:10:00
Module 09 Final Quiz Exam – Health and Safety in a Business Environment 00:10:00
Module 10: Handle Mail
Module 10: Handle Mail 00:20:00
Module 10 Final Quiz Exam – Handle Mail 00:10:00
Module 11: Principles of Digital Marketing
Module 11: Principles of Digital Marketing 00:20:00
Module 11 Final Quiz Exam – Principles of Digital Marketing 00:10:00
Module 12: Administer Finance
Module 12: Administer Finance 00:10:00
Module 12 Final Quiz Exam – Administer Finance 00:10:00
Module 13: Understand Working in a Customer Service Environment
Module 13: Understand Working in a Customer Service Environment 00:15:00
Module 13 Final Quiz Exam – Understand Working in a Customer Service Environment 00:10:00
Module 14: Principles of Team Leading
Module 14: Principles of Team Leading 00:20:00
Module 14 Final Quiz Exam – Principles of Team Leading 00:10:00
Module 15: Principles of Equality and Diversity in the Workplace
Module 15: Principles of Equality and Diversity in the Workplace 00:15:00
Module 15 Final Quiz Exam – Principles of Equality and Diversity in the Workplace 00:10:00
Module 16: Exploring Social Media
Module 16: Exploring Social Media 00:10:00
Module 16 Final Quiz Exam – Exploring Social Media 00:10:00
Module 17: Understand the Safe Use of Online and Social Media Platforms
Module 17: Understand the Safe Use of Online and Social Media Platforms 00:20:00
Module 17 Final Quiz Exam – Understand the Safe Use of Online and Social Media Platforms 00:10:00

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